Returns & Exchanges
At Stories, we want every piece in your home to tell a beautiful tale. If a product doesn't perfectly fit your space, we offer a hassle-free 30-day return policy for all eligible home decor and furnishings.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully repackage the items in their original boxes with all protective padding to ensure they arrive safely at our warehouse.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing